877-380-38-30
We do care about what we do. And we do our best to produce because we know they are not just a decoration. They also define our personalities
Please Note: The image we display has the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
Using a vacuum (without a beater bar) regularly will help prevent dust and dirt build-up.
Small spills can be spot cleaned with clean dye-free cloth. Press firmly to absorb the liquid.
Avoid uneven fading and wear by rotating your rug occasionally.
The material and construction will determine whether you should trim or tuck a pull.
When you remove the packaging and unfurl the rug, it is normal for the corners to be curled.
To fix this;
Place an object like a book or a piece of furniture on each corner to weigh it down.
You can also flip the rug upside down for a few days. Then your rug will be ready to go.
With high quality and low maintenance, our machine woven rugs provide you the best of both worlds. These stains, fade, and fray resistant rugs with allow you to get the look you want while maintaining the practicality you need.
We offer free shipping to the contiguous United States. Unfortunately, we cannot provide shipping to Alaska, Hawaii, or any other territories under the United States' control. At this time, we also do not offer shipping to Canada or Mexico.
Your order is important to us, which is why we processed and sent out right away. Once the order is submitted and you want to make a change, please contact our Customer Service Department by calling toll free 1-877-381-3411 between 9:00 am to 5 pm EST, Monday through Friday or send an email to support@markandday.com to modify or cancel it. You can cancel any order before it ships out. Generally, we ship out the orders the same or the next day. If you need to cancel, you need to call/email before 2:00 pm EST. However, once an item shipped, it cannot be canceled. If you missed the window to cancel the order, you can always set up a return and send it back. Please note, return shipping costs may apply.
Transit time will depend on the state. Delivery on the east coast is from 2 to 3 days. But as you go more towards midwest to the west coast, the transit times changed to 4 to 5 days.
