Every rug has custom cleaning and care instructions specific to its material and construction type. For detailed rug care instructions, you might visit our Rug Care page. Below, we provide a summarized guideline on how to effectively clean your rug:
Vacuuming Your Rug:
Canister vacuums without beater bars are recommended for rugs.
Upright vacuums with high suction can damage the rug. Use the handheld attachment whenever possible.
If using an upright vacuum, turn off the beater bar or set it on the highest position.
Avoid running the vacuum over serged edges and fringes.
Cleaning Spills:
Clean spills immediately to prevent staining.
Instead of rubbing, gently blot the stain with a clean white cloth.
For wool rugs, use lukewarm water to remove stains.
Always use clean water to rinse and absorb moisture with dry towels.
Cleaning an Outdoor Rug:
Shaking: Shake the rug to remove general dust and dirt.
Vacuuming: Vacuum both sides of the rug after vacuuming the floor.
Clean Dried Stains: Use a sponge or cloth with mild detergent or rug cleaner to wipe stains gently. Rinse and let the rug dry.
Washing: Follow the care instructions label. Use a garden hose, baking soda, and mild detergent to scrub the rug. Rinse thoroughly and dry flat.
Cleaning Washable Rugs:
Machine wash cool without detergent, then line dry or lay flat to dry. Sweep the rug regularly with a broom or carpet sweeper.
Cleaning Viscose Rugs:
Viscose rugs imitate silk but require special care.
Avoid using water or any liquid to clean them.
These rugs are not recommended for high traffic areas due to shedding and difficulty in cleaning stains.
Special Cleaning Guidelines:
Please note that handmade rugs require professional cleaning by an expert. Inspect the rug and get a signed receipt and guarantee of work before cleaning.
Here is the official rug care instructions for our washable rugs;
MACHINE WASH COOL: 30˚C/ 80˚F MAX
DO NOT USE DETERGENT
LINE DRY/ HANG TO DRY LAY
FLAT TO DRY
For routine cleaning, sweeping your rug with a broom or carpet sweeper on a weekly basis is highly recommended and is the least damaging way to clean your rug.
If your vacuum has a beater bar, it should be turned off or set on the highest setting. Powerful bagless vacuums are not recommended and can cause damage to your rug. For further cleaning you can machine wash your rug. Your rug should be the only item in the drum and arranged evenly. Do not use detergent. Wash on the highest water setting then hang the rug on a clothesline or over the back of a chair to dry. Keep rug away from direct sunlight to avoid natural bleaching.
For large rugs or those that easily stretch, place it on a flat surface to dry, Flip it every few hours for a quick and even dry that prevents growth of mold and mildew. A Mark&Day rug pad is highly recommended to extend the life of your rug.
Shaking: If the rug is not too large, you can shake it yourself by holding the edges. If it's too large for you to carry and hold, then you can hit it a few times with the help of a broom or stick, placing it on your fence if you have it, or hanging it on a rope if it's not. In the first step of this cleaning, you will purify your rug from general dust and dirt.
Vacuuming: Then you should lay the rug on the ground and vacuum both the top and bottom. But before this process, you need to vacuum the floor where you will lay the rug. Otherwise, all the dust and dirt on the floor will make the rug's surfaces dirty again. You can do this with a vacuum cleaner that you use indoors. If you wish, you can shake your rug again to get rid of the dust left after vacuuming with this vacuum cleaner. So, your rug will be ready to move on to the next stage.
Clean dried stains: Before proceeding to the washing step, you should focus on the stains. Focusing on these will make the washing step easier and faster. Get help from a sponge or cloth for this. Mix mild detergent or rug cleaner with water and get a mixture. Dip a sponge or cloth into this mixture. Then wipe the stained areas gently and softly. Rinse the sponge or cloth each time before repeating the process. After the stains are clear, rinse your rug and let it dry.
Washing: Before washing your rug, be sure to read the care instructions label. Outdoor spaces are high traffic areas in spring and summer. High traffic area means a lot of stains and dirt. If it is stated in the care instructions that they are washable, your rug is ready for washing.
First thing you need to do before the washing step is move your dining table and chairs you use in your outdoor space to another space. Because water can damage these furniture and cause rot. Your garden hose will be your biggest helper in this step.
Make sure the hose is long enough, if not, buy a hose of sufficient length. Maybe your neighbor has such a hose. If you have a sloping concrete floor outside your house, this will make your work easier for the washing phase. Because water will run off easily. Do not wash your rug on soil or grass. Otherwise you will never be able to remove the dirt and dust and you can damage the soil and the plants on it. Make sure your rug hose is wet all over your rug. Then, put baking soda and mild detergent into a sufficient amount of water and mix. A mixture with baking soda will help you achieve very satisfactory results in rug cleaning. Pour this mixture evenly all over your rug and scrub it with a soft brush.
Don't rinse your rug right away. Let it sit for at least ten minutes while it is on this soapy and detergent mixture. Rinse your rug thoroughly afterward. If the rinse water is draining dirty from it, then scrub once more with soapy water. Once you are sure it is clean, rinse your rug again and finally with plenty of water. Instead of hanging dry, you can dry your rug by laying it on the floor.
Luxury GripApply a spot treatment of a mild gentle detergent and water solution. For a higher level of sanitation, call a professional cleaning service.
Machine washing is not recommended. Rotate Rug Pad every three months.
Premium Felted Pad
Apply a spot treatment of a mild gentle detergent and water solution. For a higher level of sanitation, call a professional cleaning service.
Machine washing is not recommended.
Rotate rug pad every three months.
Please note that felt pads may need extra blotting and spot treatment, but rubber memory foam pads are water resistant and can be wiped clean with a paper towel.
Outdoor Pads
Apply a spot treatment of a mild gentle detergent and water solution. For a higher level of sanitation, call a professional cleaning service.
Machine washing is not recommended.
Designed for both wet and dry applications.
Rotate rug pad every three months.
Standart Felted Rug Pad
Bring your rug pad outside and shake it out as you clean it. Do not use a beater bar. Clean with fresh or soapy water or spray with a hose. Do not scrub as this can cause pilling. Hang the pad on an elevated surface to allow it to dry thoroughly.