At Mark & Day, we're committed to providing you with the very best in high-quality area rugs and timeless home decor products, delivered straight to your doorstep in no time at all. And the best part? You won't have to pay a penny for shipping - it's on us! So why wait? Order now and start enjoying the Mark & Day privileges today.
We offer free shipping to the contiguous United States. Unfortunately, we cannot provide shipping to Alaska, Hawaii, or any other territories under the control of the United States. At this time, we also do not offer shipping to Canada or Mexico.
Currently,we do not ship internationally either.
No, shipping is free for all orders. However, for returning the package, please check the Shipping & Return Page.
We usually ship regular-sized items via Fedex. For oversize, we ship it with our partnered LTL shipping companies.
Your shipping address will be updated if you contact our Customer Service Department by calling toll-free 877-380-3830 between 9:00 AM to 6:00 PM EST, sending an email to support@markandday.com, or getting in contact with us via 24/7 Live Chat. You will receive a confirmation email once your shipping address is changed.
You can immediately contact us via phone call, email, or live chat. We check your order and if it shows that it has been delivered we will coordinate with the carrier while you can also check your local post office. There are times that tracking shows are delivered but it doesn't get dropped off until the next day or so. If you still haven't received the item in 3 business days please let us know.
Items on a back order are unable to be fulfilled by our suppliers at the present moment. Unfortunately, we are unable to predict when they will have more in stock. Whenever possible, we will do our best to inform you when there is an anticipated ship date on a back-ordered item.
You may request for a specific shipping date before placing an order. You may do so by contacting our Customer Service Department by calling toll-free 877-380-3830 between 9:00 AM to 6:00 PM EST, sending an email to support@markandday.com, or getting in contact with us via 24/7 Live Chat for prompt assistance.
As soon as your order is shipped, you will get an email with tracking information. If you didn't receive the notification, please call us at 877-380-3830 or email us at support@markandday.com so that our Customer Service Team can assist you further.
You can use order tracking system by providing either your order number + your email or your tracking number.