Using a vacuum (without a beater bar) regularly will help prevent dust and dirt build-up.
Small spills can be spot cleaned with clean dye-free cloth. Press firmly to absorb the liquid.
Avoid uneven fading and wear by rotating your rug occasionally.
The material and construction will determine whether you should trim or tuck a pull.
We offer free shipping to the contiguous United States. Unfortunately, we cannot provide shipping to Alaska, Hawaii, or any other territories under the United States' control. At this time, we also do not offer shipping to Canada or Mexico.
Your order is important to us, which is why we processed and sent out right away. Once the order is submitted and you want to make a change, please contact our Customer Service Department by calling toll free 1-877-381-3411 between 9:00 am to 5 pm EST, Monday through Friday or send an email to firstname.lastname@example.org to modify or cancel it. You can cancel any order before it ships out. Generally, we ship out the orders the same or the next day. If you need to cancel, you need to call/email before 2:00 pm EST. However, once an item shipped, it cannot be canceled. If you missed the window to cancel the order, you can always set up a return and send it back. Please note, return shipping costs may apply.
Transit time will depend on the state. Delivery on the east coast is from 2 to 3 days. But as you go more towards midwest to the west coast, the transit times changed to 4 to 5 days.